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Business conversations, meet your everyday inbox.

Add a WhatsApp step to the same sequence as email and LinkedIn, from the number you already use. Replies land in the one inbox and the sequence stops.

What your buyer sees

A message from a number they recognise, in the app they already open all day. Otto writes it for each person, and you can add images or follow up with a voice note.

  • Images, up to six in a message, sent from your own number.
  • Voice notes as their own step, for the moments a typed line feels cold.
  • Your business profile when you link the WhatsApp Business app.

A step on the same canvas

WhatsApp sits beside email and LinkedIn in one sequence. A check step asks whether the person is on WhatsApp: if they are, the WhatsApp message goes; if not, you point the other branch at an email, a call or a LinkedIn message, so nobody falls through.

  • One sequence for email, LinkedIn, WhatsApp and Instagram.
  • Stops on a reply on any channel, so nobody hears from you twice.
  • Approve each one, or let it run.

Replies in the one inbox

WhatsApp replies land in the same inbox as your email and LinkedIn replies, threaded per person. Otto drafts the answer from the thread and you send it from the number the reply came to.

Reply as a colleague

In a shared workspace each person links their own WhatsApp and decides what the team can do with it: view the chats, reply in them, or start new ones. Messages always go from the owner’s number. When someone is out, a teammate answers and the buyer keeps one thread.

  • View, reply, compose: set per person, per channel.
  • Only chats with people in Otto are shared, never the rest of the phone.

Questions about WhatsApp

Which WhatsApp can I use?

The number you already use, on the WhatsApp app or the WhatsApp Business app. You link it to Otto as a device by scanning a code, the way you would link WhatsApp on a laptop. Your phone keeps working as before.

What can a WhatsApp step send?

Text and up to six images, from your own number, and voice notes as their own step. Links go in follow-up messages; a first message carries none unless an admin allows it.

What happens when someone replies?

Their sequence stops, so nothing else goes out to them on any channel. The thread lands in the one inbox beside your email and LinkedIn replies, assigned to you.

What if the person is not on WhatsApp?

A Has WhatsApp? check sends them down the other branch, to an email, a call or a LinkedIn message, whichever you choose. A WhatsApp step never goes to someone known not to be on WhatsApp.

How many new chats a day?

Up to 50 new chats a day from each linked number.

Do I approve every message?

You in the loop, or on autopilot. Approve every message yourself, or set a campaign to run on its own once you trust it.

We’ve done the math. Your next move will be your best one.

data + prospecting + enrichment + intent signals + outreach + intelligence = Otto + You

The film